Why Is My AC Not Cooling?
Learn why your AC may not be cooling, including thermostat issues, dirty filters, low refrigerant, weak airflow and when to request service.
Read ArticleAC not cooling, leaking or frozen? Request a $67 diagnostic visit in Chicago and nearby suburbs. Repairs quoted separately. Leave your number for a callback.
$67 diagnostic visit $95Offer details
Repairs are quoted separately. Availability is confirmed by phone.
Or call (206) 208-2010
Price before approved workWe inspect the cooling system, explain the issue and give you a clear price before approved repair work starts.
You receive a clear price before approved work starts.
Tell us whether the indoor fan runs, whether the outdoor unit starts and whether the problem affects every room. Cooling loss, ice and water are symptoms, not a confirmed diagnosis. A phone call helps plan the visit; it does not replace an equipment inspection.
The repair recommendation should identify the fault, the affected part or airflow issue, and the work proposed. Ask whether the quote includes parts, labor and a system check after repair.
Diagnostic pricing and conditions · Meet the company and check our public profiles
The website offer is $67 for the diagnostic visit (regularly $95), not for the complete repair. The technician investigates the fault, explains the findings and quotes any proposed repair separately. Confirm the visit scope and applicable terms before dispatch.
If the AC has stopped cooling, leaks water or keeps freezing, request diagnostics for that fault. A routine tune-up is a different appointment and does not assume that a failed component will be repaired. Tell us about the symptom first; you do not need to choose a replacement part.
Not necessarily. Restricted airflow and refrigerant problems can both be associated with icing. The cause needs testing; adding refrigerant without finding the fault may not resolve it. Turn cooling off and have the system checked. Do not chip away ice or handle refrigerant connections.
That depends on the diagnosis, access and parts needed. We confirm the available appointment by phone and explain the next step after inspection. A callback request is not a guaranteed same-day repair.
Full diagnostic offer terms · Contact the dispatcher
Technical reference: Carrier AC troubleshooting guidance. Reference material is not an endorsement of this company.
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